Schedule Request Form – Water Otters

Do you…

Want to know about schedule availability?

Want to sign up?

Just need more information?

…You have come to the right place!

Before proceeding, please read the most frequently asked questions... 

~ When do lessons start? Lessons begin March 20th (but not earlier).
~ Where are lessons offered? Lessons occur only at our pools in Winnetka & North Hills (not at your home pool).
~ Do you offer group lessons? We offer one-on-one lessons only (no Group, Parent & Me, or Semi-Privates). 
~ How young do you start teaching students? We accept students 24 months and older. 
~ How long are the lessons? All lessons last 20 minutes (not longer - even for older students)!
~ What if I miss a lesson? There are no makeups or refunds for missed private lessons for any reason (NO exceptions).
~ Do you offer 10 day "intensive lessons"? We ONLY offer packages of lessons spread out over a 3 week period (no weekends). 
~ What's your philosophy? Our lessons are play-based, developmentally appropriate, and at the child's pace (we don't rush a student's progress). 
~ Who are your instructors? Lessons are taught by mature swim professionals, extensively trained in our gentle, yet effective,Water Otter Method
(you may note your preference for a specific instructor, but it is not guaranteed).

Please fill out the form below to help us best understand your needs (it should take less than 5 minutes).

After we receive your information, a team member will contact you.

We encourage you to submit your schedule request as soon as possible since classes fill up quickly!

STEP 1 | Primary Contact Information

Primary Contact Name*

Cell Phone Number*

Email*

City of Residence*

Contact Preference
AnyCellTextEmail

We are a returning family from 2023*
YesNo

How were you referred?
FacebookYelpInternetFriend

[group friend-selected]Friend's Name
[/group]

STEP 2 | Student Details

Student's Name*

Student's Age (must be 2 years or older)

Student's Birthdate*

Has this student had swim lessons in the past?*
YesNo

[group student-one-swim-lessons-yes-selected]Was it with a swim school or instructor OTHER than Water Otters?
YesNo[/group]

[group student-one-other-school-yes-selected]What is the name of the swim school?
[/group]

Is there a pool to practice in where you live?*
YesNo

Has this student been wearing floaties (or any type of buoyancy device)?*
YesNo

It’s important to us that we provide our instructors with details about students before they meet at the pool for the first time. Regarding new situations, which would you say most accurately characterizes your student’s temperament?*
More on the cautious sideMore on the adventurous sideSomewhere in the middleOther (You will have an opportunity to provide your student's temperament details towards the bottom of this form.)

How does the student feel about water on their face?*
No ProblemDoesn't like itHates itI'm not sure

Is this student under 24 months, an adult, or a student with specific needs?
YesNoI don't know

[group student-one-special-needs-idk-selected]

Specific needs may include sensitivities to touch or sound, receiving speech or other types of therapies, has a school-issued IEP, prior water trauma, or negative swim lesson experience.

[/group]

[group student-one-special-needs-yes-selected]Is there additional information that would help the instructor understand this student's specific needs?
YesNo[/group]

[group student-one-special-needs-addl-yes-selected]Please select the student's specific need(s) and Water Otter's Team Member will contact you privately before lessons begin in order to get more details and discuss any specific concerns you may have.
Sensitive to touch or soundReceives speech or other types of therapiesHas a school-issued IEPPrior water trauma or negative swim lesson experienceOther[/group]

Would you like to add a second student (a 10% discount applies for each additional sibling)?
YesNo
[group second-student-yes-selected]

STEP 2 | Student #2's Information

Student #2's Name*

Student #2's Birthdate*

Student #2's Age*

Has Student #2 had swim lessons in the past?*
YesNo

[group student-two-swim-lessons-yes-selected]Was it with a swim school or instructor OTHER than Water Otters?
YesNo[/group]

[group student-two-other-school-yes-selected]What is the name of the swim school Student #2 attended?
[/group]

Has Student #2 been wearing floaties (or any type of buoyancy device)?
YesNo

It’s important to us that we provide our instructors with details about students before they meet at the pool for the first time. Regarding new situations, which would you say most accurately characterizes Student #2's temperament?*
More on the cautious sideMore on the adventurous sideSomewhere in the middleOther (You will have an opportunity to provide your student's temperament details towards the bottom of this form.)

How does Student #2 feel about water on their face?
No ProblemDoesn't like itHates itI'm not sure

Is Student #2 an adult, under 24 months, or a student with specific needs?
YesNoI don't know

[group student-two-special-needs-idk-selected]

Specific needs may include sensitivities to touch or sound, receiving speech or other types of therapies, prior water trauma, or negative swim lesson experience)

[/group]

[group student-two-special-needs-yes-selected]Is there additional information that would help the instructor understand Student #2 specific needs?
YesNo[/group]
[group student-two-special-needs-addl-yes-selected]Please select the Student #2's specific need(s) and Water Otter's Team Member will contact you privately before lessons begin in order to get more details and discuss any specific concerns you may have.
Sensitive to touch or soundReceives speech or other types of therapiesHas a school-issued IEPPrior water trauma or negative swim lesson experienceOther[/group]
[/group]

Would you like to add a third student?
YesNo
[group third-student-yes-selected]

STEP 2 | Student #3's Information

Student #3's Name*

Student #3's Birthdate*

Student #3's Age*

Has Student #3 had swim lessons in the past?*
YesNo

[group student-three-swim-lessons-yes-selected]Was it with a swim school or instructor OTHER than Water Otters?
YesNo[/group]

[group student-three-other-school-yes-selected]What is the name of the swim school Student #3 attended?
[/group]

Has Student #3 been wearing floaties (or any type of buoyancy device)?
YesNo

It’s important to us that we provide our instructors with details about students before they meet at the pool for the first time. Regarding new situations, which would you say most accurately characterizes Student #3's temperament?*
More on the cautious sideMore on the adventurous sideSomewhere in the middleOther (You will have an opportunity to provide your student's temperament details towards the bottom of this form.)

How does Student #3 feel about water on their face?
No ProblemDoesn't like itHates itI'm not sure

Is Student #3 an adult, under 24 months, or a student with specific needs?
YesNoI don't know

[group student-three-special-needs-idk-selected]

Specific needs may include sensitivities to touch or sound, receiving speech or other types of therapies, prior water trauma, or negative swim lesson experience.

[/group]

[group student-three-special-needs-yes-selected]Is there additional information that would help the instructor understand Student #3's specific needs?
YesNo[/group]
[group student-three-special-needs-addl-yes-selected]Please select Student #3's specific need(s) and Water Otter's Team Member will contact you privately before lessons begin in order to get more details and discuss any specific concerns you may have.
Sensitive to touch or soundReceives speech or other types of therapiesHas a school-issued IEPPrior water trauma or negative swim lesson experienceOther[/group]
[/group]

STEP 3 | LOCATION/DAY/DATE Preferences

Private Lesson Package Information:

• Each Session is 3 weeks
• Each lesson is 20-minutes
• Package Pricing is typically $405 (9 lessons total)
(Sessions are pro-rated when a holiday occurs OR if you have registered for lessons on Tuesdays & Thursdays)

There are no make-up lessons; therefore, you must be available for all 3 weeks of any session(s) you choose.

Location & Lesson Day Schedule Options:

Winnetka Pool
• 3 days a week - Mondays, Wednesdays & Fridays (Sessions #1 - #9)
• 2 days a week - Tuesdays & Thursdays (Sessions #2 - #8 only)
(Tuesdays and Thursdays are reserved ONLY for returning, older students who just need “refresher” lessons OR if the M/W/F option is full.)

North Hills Pool
• Days TBD but most likely Tuesdays, Wednesdays, and Thursdays (Sessions #5, #6 & #7 only)

How many 3-Week-Sessions would you like to sign up for? Typically, families sign up for 2 or more Sessions each season.*1 Session2 Sessions3 SessionsUndecided

Which pool and day combination would you like to sign up for? These are the ONLY pool-day combinations available.*Winnetka Pool - M/W/F (Sessions #1 - #9)Winnetka Pool - T/Th (Sessions #2 - #8)North Hills Pool - Tues/Wed/Thurs (Sessions #5, #6 & #7 ONLY)

I would be willing to travel to the alternate pool if my first choice pool is unavailable.*YesNo

Which Session(s) would you like? Please select all Sessions you are available (if the selected sessions are full, we will do our best to offer you your second choice indicated in the next question).*
Session #3 (April 29 - May 17)Session #4 (May 20 - June 7)Session #5 (June 10 - June 28)Session #6 (July 1 - July 19)Session #7 (July 22 - August 9)Session #8 (Aug 12 - Aug 30)Session #9 (Sept 4 - Sept 20)

If the Sessions I have selected above are unavailable I would like to indicate my 2nd choice. Additionally, please communicate any specific scheduling details here.
YesNo

[group session-ques-info-yes-selected]Please indicate your second choice (and/or any additional notes) in the box below.
[/group]

Please add me to the wait list if my preferences are unavailable.YesNo

STEP 4 | Time Preferences

We suggest choosing times when the student(s) are most awake and alert. Times that do NOT occur too close to nap or meal times are ideal.

Remember to account for travel and transition time from other activities and PLEASE PLEASE PLEASE be sure that times selected accurately reflect when you are available.

Do you have a time preference?*
YesNo

[group time-pref-yes-selected]

Please select as many times as possible that would work for your family as the more options you give us the better chance you have of securing your desired times. Please know that late afternoon lesson times are the most popular.

Would you like Morning (9:00 AM - 11:40 AM)?
YesNo

[group morning-yes-seleced]Please select as many times as possible.
9:00 AM9:20 AM9:40 AM10:00 AM10:20 AM10:40 AM11:00 AM11:20 AM11:40 AMAll[/group]

Would you like Early Afternoon (12:00 PM - 2:40 PM)?
YesNo

[group early-afternoon-yes-selected]Please select as many times as possible.
12:00 PM12:20 PM12:40 PM1:00 PM1:20 PM1:40 PM2:00 PM2:20 PM2:40 PMAll[/group]

Would you like Late Afternoon (3:00 PM - 7:00 PM)?
YesNo

[group late-afternoon-yes-selected]Please select as many times as possible.
3:00 PM3:20 PM3:40 PM4:00 PM4:20 PM4:40 PM5:00 PM5:20 PM5:40 PM6:00 PM6:20 PM6:40 PM7:00 PMAll[/group][/group]

Would you like to add any additional notes or questions? If you have any specific goals for your student(s), or additional information about your student(s) that you think would be helpful for our instructors to know, please indicate those details here
YesNo

[group anything-else-yes-selected]Please indicate your comments or questions in the box below.[/group]

STEP 5 | Acknowledgments

Please read carefully and check each box.

There are no makeups or refunds for missed private lessons for any reason (NO exceptions).
Instructor preference may be noted but cannot be guaranteed.
Payment in FULL (for all lessons scheduled) is due upon registration in order to secure your spot.
Openings on the swim schedule are subject to availability and fluctuate daily.
Submitting this form does not guarantee lesson dates or times.
Our lessons are fun, relaxed, play-based, developmentally appropriate, and taught at the child's pace. We don't rush a student's progress.
If you need to cancel a lesson for any reason, please call, text, or email the office as soon as possible.
After my Schedule Request Form has been received, I will be contacted with available lesson dates and times as well as information about how to register, pay, and secure my desired lesson times. The pool address will be provided after payment has been made.